AfterCare ensures that your website runs smoothly, and you can plan for the future with included ad-hoc hours that can be used for new pages, content, support and more.
Don't worry, unspent hours roll over to the next month, up to a maximum of 24 in total.
Our AfterCare plans include advanced security, with full support for two-factor authentication (2FA), access auditing and persistant anti-malware and threat monitoring.
Whether you need to update the content on your site, publish a new blog post, got an immediate problem or just have a question, you'll enjoy priority support from us.
We're here to ensure that your website is a lasting investment.
With AfterCare, we're an active part of your websites ongoing features and development, we'll help you build and expand.
You may find the answer in our FAQ.
Here are the ones related to Hosting.
You have a three month cancellation notice.
As a general rule, they would be forfeit. If you are thinking about ending your AfterCare plan, please get in touch so we can plan a soft exit, and find a productive way to spend any saved up ad-hoc hours.
They're automatically saved up for next month, in 15 minute increments, to a total maximum of 24 hours.
Yes, we will both enter into a SLA (service-level agreement).
This will outline our commitments to you, and exactly what levels of service you will be entitled to.
Yes, depending on your AfterCare plan, or if you don't have one the price might differ.
Daily backups are included with our Hosting services.
Incremental and second-layer backups are included in AfterCare Business and Advanced.
We can, however, the pricing might differ, you can pay our hourly rate, or you can subscribe to one of our AfterCare plans.
Yes, we can handle anything from updates, content management, to writing if your need it. You might want to have a look at our aftercare plans.
Only use this service when advised to.
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you fully accept all relevant Terms and Conditions.